Shipping policy
Here's the improved and rewritten shipping policy:
Shipping Policy
Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Method & Delivery Times
We offer Express Shipping on all orders. Once your order has been dispatched, the estimated delivery time is:
- Estimated Arrival: 7–12 business days
Please note that delivery times are estimates and may vary depending on your location, carrier delays, or customs processing.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment at any time. Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.
Customs & Import Duties
For international orders, customs fees, import duties, and taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not covered by us. We recommend checking with your local customs office for more information before placing your order.
Lost or Delayed Shipments
If your order has not arrived within the estimated timeframe, please contact us at summetbuiltin@gmail.com and we will do our best to assist you. We are not responsible for delays caused by carriers or customs authorities.
Incorrect Address
Please ensure your shipping address is correct before completing your order. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at summetbuiltin@gmail.com as soon as possible after placing your order.